10-12 March 2025 | IFEMA - Madrid

Create AI Agents for Hotels and Restaurants

Tue 11 Mar | 12:10 - 12:35

During the workshop, attendees will discover how to create customized GPT agents that can significantly improve the customer experience and optimize the management of Horeca businesses. Without the need for prior technical knowledge, Marta will explain step by step how to design, configure, and implement virtual assistants adapted to the specific needs of the sector. Participants will learn to develop highly useful agents: 24/7 Virtual Concierge for Hotels: Answers frequently asked questions and offers personalized recommendations. Event and Banquet Coordinator: Helps organize events such as weddings, meetings, or group dinners, managing requests, menu options, and space availability. Intelligent Order Assistant: Streamlines order taking and suggests dishes based on customer preferences. Virtual Chef for Personalized Menus: Serves to recommend weekly menus adapted to a specific budget and dietary preferences, including options for celiacs, intolerances, or special diets. Offers and Promotions Manager: Informs customers about promotions, discounts, and loyalty programs to increase sales and retention. Additionally, other practical cases will be presented, such as multilingual assistants for tourists and automated reservation managers, which can inspire participants to apply artificial intelligence in their own businesses.

Speaker
Marta Adánez

Marta Adánez

Co-Founder of 55plusHUB

55plusHUB